One of the things I've learned is be honest, no matter what.

Our brand strategy service

We do not have a newly minted, redesigned and re-engineered branding process developed with the help of a rocket scientist and Harvard professor.

The branding approach we take is the same as any other strong branding agency. 

We find out where you are

We understand where your audience is at

We try and bring the two closer together.

To get there, we have a bunch of creative sessions, messaging and design iterations, a heap of ‘what about adding a question mark there?’ discussions and a fair few ‘that’s not what I would call ‘hot pink’ situations. 

However, what we do have is a 100% success rate with getting a brand off the ground and hitting the right notes.

So how do we do that? 

With commitment, humanity, emotion and a gigantic bullshit detector. 


We don’t look for agreement. We look for commitment.

Everyone thinks they have a great new brand name within them, and for many, that’s exactly where it should stay. 

That said, we understand the need to scratch that itch. So we let it all out, get the ‘warts and all’ discussion up and running and into the open. 

We then make commitments. 

We commit to a decision despite it not being the outcome we’d had in our head. We commit because we understand the context, the impact and the effectiveness of that decision.

We won’t all agree throughout a branding process. But we will all commit.


No new brand can launch without a sense of its purpose in the world.
No forward-thinking organisation can rebrand without considering its role within the future of humanity.

This does not mean that every brand should be the new ‘saviour of the industry’. Quite the opposite.

It means that the brands we create take into account human nature. We work ‘salesperson’ (some are much more important than that). We uncover the gaps in society a brand can genuinely fill.


Forget the, ‘why?’

The more important question is, ‘why should I care?’

We obsess about this in our brand work. Every asset we create, every elevator pitch, brand narrative, strapline or visual has to spark the right emotional reaction.

It doesn’t matter whether you are a B2B software platform or a jelly bean manufacturer, if your audience doesn’t genuinely feel something about your brand, you’ll be bottom of the pile. 

Gigantic bullshit detector


Perhaps the finest thing we bring to the whole branding process is our confidence in calling out nonsense.

In a branding world filled with nodding dogs, it’s essential that there is a voice in the room that can confidently call bullshit. Not in a brutal or arrogant way, but with context and feeling.

Our branding work always takes clients down a path of clarity rather than obfuscation, simplicity over sensationalism and meaning over irrelevance.

We’re not afraid to challenge that 20-minute buzzword rich monologue from your sales director in Buenos Aires. 

In fact, it’s imperative we do.

What we deliver as part of branding:




  • Internal and external surveys
  • Audience interviews
  • Internal and external focus groups
  • Creative workshops
  • Competitor analysis
  • Industry analysis

Brand strategy

  • Brand architecture
  • Positioning
  • Purpose 
  • Customer promise
  • Super North Star
  • Proof points
  • Key messages

Brand creation

  • Logo
  • Visual identity
  • Brand guidelines
  • Messaging guidelines
  • Tone of voice
  • Marketing and sales assets
  • Website

Brand launch

  • Comms strategy
  • Internal comms strategy
  • Swag & Merchandise
  • Event materials
  • Brand film
Direction, identity & confidence